Washington Gas' quarterly newsletter informs customers about customer service updates, community activities, energy efficiency and safety tips.  Email not displaying correctly?
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Connecting With Customers

Dear valued customer,

We are pleased to announce that our walk-in customer service centers in Virginia and Maryland have reopened on Mondays, Wednesdays and Fridays!  In addition, we opened a new walk-in customer service center at the National Press Building office in downtown Washington, D.C. that is open Monday through Friday. 

Our friendly customer service teams are available to welcome and assist you in person. You can access a full range of options that include paying your bill, start/stop service, applying for energy assistance, setting up payment plans and much more.

Visit us at our walk-in locations:


BEHIND ON YOUR GAS BILL?

We are here to help get you back on track. If you need financial aid to pay your gas bill, you may be eligible for payment assistance through Energy Assistance programs available in your state. All 50 states, plus the District of Columbia, receive federal grants each year to help households pay for their energy bill. Find out if you qualify for financial assistance today. You could receive money to help you with your natural gas bill.

If you don't qualify for financial assistance, Washington Gas can place your current balance on a 12-month interest-free Installment Plan. Please note: In some cases, down payment may be required. Installment plans distribute your current outstanding balance across several billing periods. Payments are made in addition to regular service charges incurred during the same billing period.

Supporting Our Community

WASHINGTON GAS ENDOWMENTS HELP STUDENTS ATTEND AREA COLLEGES, UNIVERSITIES

Costs for higher education can be expensive and, for some students, finding money to attend college can be overwhelming and discouraging. Washington Gas acknowledges these challenges and has established endowments with several colleges and universities in our region. 

Learn more about Washington Gas endowments that support students with attending colleges and universities in the area.


SPONSORING LOCAL COMMUNITY ORGANIZATIONS

Washington Gas is proud to provide support in our community:

  • July 27: Horton’s Kids, Home Runs for Horton’s Kids — Empowering children growing up in the District's under-resourced communities.
See other events that Washington Gas supports.

Working in the Energy Sector

WORKING AT WASHINGTON GAS IS A FAMILY AFFAIR FOR THE TRACYS

Working for Washington Gas is close to being a rite of passage for Karen Tracy’s family, long-time residents of the District. Karen joined Washington Gas 34 years ago and is currently the Supervisor of Inside Sales Representatives. Karen’s husband, Gregory, and much later, her daughter, Brittany, joined the company too. Also, two of Tracy’s uncles worked for Washington Gas in the early 1940s and recommended her father, Ken, apply.

Ken Tracy joined Washington Gas in 1946 as a laborer in the Transportation and Distribution department. During the following 40 years, he became the company’s first black compressor operator, one of its first black inspectors, the first black foreman, the company’s first black union officer, and the first black vice president. 

Read more about Karen Tracy and her family working at Washington Gas.


 

INVESTING IN TECHNICAL TRAINING

Washington Gas is committed to sponsoring technical training programs that help those interested in obtaining competitive, entry-level jobs in the growing energy field. During the last three years, Washington Gas has invested close to $2.5 million in these programs with additional funding opportunities pending. Training programs help participants develop core skills and credentials prospective employers expect from candidates.

Learn more information about upcoming training opportunities at the DC Infrastructure Academy.


 

JOIN WASHINGTON GAS

Our success is driven by a skilled team of valued employees. We seek and train the best people—the future of our company. Interested in joining our organization?

Explore our available positions.


 

Innovating Energy Solutions

ALTERNATIVE ENERGY CAN FUEL FLEETS

Washington Gas is pursuing multiple innovative pathways to reduce on-road transportation emissions to support the Washington, D.C. metro area’s achievement of regional emission reduction goals. Our environmental commitment includes exploring alternative clean fuels and innovative vehicle technologies that focus on challenges related to medium-duty and transit fleet operations. While Washington Gas has already significantly reduced its fleet emissions through compressed natural gas, it seeks further reductions by planning the deployment of a small fuel cell vehicle pilot to explore transitioning its fleet to hydrogen fuel cell vehicles (HFCEV). HFCEVs are quieter, cleaner and more efficient than conventionally fueled fleets, while helping to meet emission reduction goals.

Learn more about Washington Gas’ HFCEV pilot, recognized by the Southern Gas Association as a 2022 Innovative Tech Forum winner, a distinction that showcases the technology, service and product innovators who lead the way to ensure the natural gas industry plays an integral role in a worldwide sustainable energy future.


WASHINGTON GAS EARNS 2022 ENERGY STAR® PARTNER OF THE YEAR AWARD

Washington Gas is proud to announce that it has again been recognized by ENERGY STAR for its commitment to energy efficiency. The Environment Protection Agency and the Department of Energy have selected our company as the winner of the 2022 ENERGY STAR Partner of the Year award for Energy Efficiency Program Delivery. Washington Gas has been an ENERGY STAR partner since 2015 and received the Excellence in Promotion award in 2018 and 2020. Today’s honor recognizes our company for the third time, highlighting exemplary commitment and consistent leadership.

Read more how successfully leveraging ENERGY STAR helped Maryland customers save nearly 1 million therms (a measure of heat energy) in 2021 which was a significant factor in this award achievement.

Optimizing Your Energy

A NEW WAY TO BROWSE ENERGY SOLUTIONS

At Washington Gas, we have developed energy savings solutions to reduce customers’ energy consumption and save money on their utility bills. To make this process easier, we have created a new website to make finding energy saving solutions easier than ever.

Browse the website to view our rebates, conservation kits, smart thermostat rewards, energy savings tips and more.

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